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Frequently Asked Questions
Quick answers to common questions
What are your shipping times?
We typically process orders within 1-2 business days. Domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on your location.
Do you offer international shipping?
We typically process orders within 1-2 business days. Domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on your location.
What is your return policy?
We typically process orders within 1-2 business days. Domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on your location.
Are your products handmade?
We typically process orders within 1-2 business days. Domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on your location.
Do you offer wholesale pricing?
We typically process orders within 1-2 business days. Domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on your location.
How do I care for my vase?
We typically process orders within 1-2 business days. Domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on your location.
Do you have a rewards or loyalty program?
We typically process orders within 1-2 business days. Domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on your location.
Do you support fair trade practices?
We typically process orders within 1-2 business days. Domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on your location.
Can I visit your workshop?
We typically process orders within 1-2 business days. Domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on your location.
Can I put my vase in the dishwasher?
We typically process orders within 1-2 business days. Domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on your location.
Can I modify or cancel my order?
We typically process orders within 1-2 business days. Domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on your location.
Still need help?
We’re here to assist you with any questions or concerns.